General Terms and Conditions
This website is operated by SKYE CAR RENTAL. Throughout the site, the terms “we”, “us” and “our” refer to SKYE CAR RENTAL. SKYE CAR RENTAL offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

• Our General Terms and Conditions outline the rights and responsibilities of both parties, ensuring both parties are protected and kept informed of their obligations. This helps promote an environment of trust and transparency. Read the full section for further details.
• Data and Information provide customers the security of verifying the accuracy of information stated in the rental contract, with no liability to the company. Ensure your data is accurate and protected with this system.
• Renters Responsibility ensures that you are held accountable for returning the rental vehicle in the same condition you received it in at the end of the contract.
• Renters in the United Arab Emirates must possess a valid driving license recognized and accepted by UAE authorities as refer to the following image.

• The renter has to pay the full rental amount at the time of signing the contract.
• An amount of AED 250 will be collected for every additional driver
• Prior to signing the contract, the renter must inform the sales agent of any special requirements. The rental fees will be enhanced in such situations.
• The renter has to follow the United Arab Emirates Laws for taking care of the vehicle. The renter will be completely responsible for the damages to the vehicle while driving in any circumstances, while the company is not responsible.
• Driver or renter should be at least 21 years old.
• In case of customer does not pay the rental amount or violates the contract, the company can remotely control and return the vehicle at any time.
• Maximum vehicle speed limit is 160 km/hr. The renter will be warned the first time for speeding over 160 km/hr. A fine of AED 2,000 will be imposed on the renter the second time, and the vehicle will be stopped and returned the third time. The renter will not have the right to get any amount paid in advance.
• Driving in the desert, on unpaved roads and racetracks is strictly not allowed , In the case of violation, the renter has to pay AED 50,000 and cost of the damages.
• No advertising material should be pasted and highlighted with the renting vehicle without the company’s prior consent. In such case renter has to pay AED 50,000.
• Our company is not responsible for any personal belongings forgotten or lost in the vehicle.
• Renter is not allowed to take vehicle outside the territorial borders of the United Arab Emirates. In case of violation, AED 50,000 has to be paid as fine.
• The contract provides the number of kilometers allowed to drive. In case of exceeding them, the renter must pay an extra amount (Mentioned in the contract) for every additional kilometer.
• The renter must return the vehicle as clean as it was at the time, they received it. Otherwise, an amount of AED 500 will be collected from the renter.
• Smoking is not allowed in the car. In case of violation, the renter must pay an amount of AED 5000.
• Pets are not allowed inside the car. If there are wastes of animals or damages caused by them, the renter must pay the costs of cleaning and repairing.

Insurance, Accidents, and Damages:

• Vehicles of the company are insured as per the applicable law.
• The type of insurance must have to be determined when signing the contract.
• The two types of insurance are MCI (Maintenance Comprehensive Insurance) and PCI (Premium Comprehensive Insurance)
• The MCI (Maintenance Comprehensive Insurance) covers the damages resulting from accidents.

1-If the accident is caused by the driver or renter (Red Report: “the renter is at fault”) or registered against an anonymous person, the renter must pay an amount of AED 5,000 plus 20% of the vehicle repair costs. In addition to the rental fee during the repair period. In case of deregistering the car, the renter must pay an amount of AED 5,000 plus 20% of the vehicle value mentioned in the insurance policy.

2-If the driver’s age at the time of the accident is less than 21 years old, or his driver’s license issued by the United Arab Emirates is less than 6 months old, the renter must pay an amount of AED 5,000 and 30% of the vehicle repair costs. In addition to the rental fee of the vehicle throughout the repair period.

3-If the reason for the accident is not attributed to the renter or driver (Green Report: “the renter not at fault”), the renter must only pay the rental fee throughout the repair period.

•  The PCI (Premium Comprehensive Insurance) covers the damages resulting from accidents, and the renter does not pay any additional amounts.
• The basic rental rate only includes the MCI (Maintenance Comprehensive Insurance).
• The price of PCI (Premium Comprehensive Insurance) is 30% of the basic rental fee.
• For insurance application it is required to get an official report from the police.
• The Main (MCI) and Premium (PCI) Comprehensive Insurances do not cover any damages or accidents in the desert, on unpaved roads, or if the driver is under the influence of alcohol, drugs, or psychotropic substances. In such a case, the renter is the only one responsible for that.
• The Main (MCI) and Premium (PCI) Comprehensive Insurances do not cover any damages caused to the cabin, tires, and rims. The renter is responsible for any damages resulting from misuse and pays the rental fee throughout the repair period.
• The Main (MCI) and Premium (PCI) Comprehensive Insurances do not cover the vehicle key loss. Instead, the renter is responsible for such loss. The minimum cost of the alternative key is AED 5000, which varies depending on the vehicle model.
• The main MCI and PCI Comprehensive Insurances do not cover any personal or financial penalty of any court ruling.
• The renter must inspect the vehicle when receiving it and ensure all previous damages are mentioned in the Vehicle see vehicle report.
• The renter must inform the company and police of any accident or damage to the car, get an official report, and submit it to the company.
• In case of an accident, we will terminate the contract automatically with no refund or replacement, even if the renter didn’t cause the accident.
• Suppose an accident occurs, including two or more of our clients. In that case, we will terminate the contracts automatically with no refunds. The Premium Insurance will be revoked, and we will charge each customer AED 50,000 in addition to the total cost of repairs.
• Repairs done to the vehicle by the renter or a third party aren’t allowed without the company’s prior consent. In case of violation, damage caused to the vehicle will be charged.
• The renter will be charged the cost of repairs or the vehicle value (in the event of deregistration) if the insurance company did not take responsibility due to a violation of insurance conditions or the law.
• The renter is liable for any damages – not covered in the insurance – that may be caused to the vehicle during the rental period.
• If the vehicle gets stolen, the renter must pay 30% of the vehicle price that is mentioned in the insurance policy.

Security Deposit, Road Fees and Traffic Violations

• A security deposit of not less than AED 5000 is collected at the time of signing the contract. This amount varies depending on the vehicle models.
• Security deposit is retained for 30 days from returning the vehicle to settle the traffic violations, road fees, or any other fees that must be paid by the renter.
• The renter pays road fees during the rental period.
• The renter pays the amount of traffic violations during the rental period.
• Additional fees will be collected against payment of the traffic
  violations
• If the vehicle is impounded by the police or any other authority, the renter must pay the fees of lifting the sequestration and the rental cost of the impounding period.
• VAT will be collected concerning all payments.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SKYE CAR RENTAL, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless SKYE CAR RENTAL and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Arab Emirates.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at skyecars2023@gmail.com.
Our contact information is posted below:
Skye VIP Limousine DMCC
booking@skyevip.com
1 Lake Plaza Tower Cluster T, JLT, Office 2108, Dubai DU, United Arab Emirates
+971 50 772 0595
DMCC197004
10043919990003